A vital component of any business should be to have ‘Systems’.
Systems should be created for all those repetitive items that run within your business – right down to how to work the coffee machine!
A well-documented ‘system’ can allow anyone to repeat the process for that system, without having to need extra training or someone looking over their shoulder to ‘teach’ them how the process runs.
Part of our Digital Strategy here at Digital Creations is to continue to implement and update all the system processes we now have in place. The documentation is not short by any means but it is a living document that gets added to almost every day.
Using the likes of Google Sites or a Google document well laid out, can assist others in discovering your system processes for any recurring tasks.